Terms and Conditions

Satisfaction Guaranteed Our Promise of Learning

All AYVA apparatus is sold subject to customer satisfaction. At the end of 90 days, if you aren't satisfied that your students are more engaged and learning more effectively, return it to AYVA for a refund. We don't want you spending precious budget dollars on something you don't use. See Returns instructions under "Shipping tab". All other product lines come with a 30-day money-back guarantee (shipping excluded).

About the Products

AYVA products are designed for education; they are not intended for use in industry, and should not be used in any apparatus involved with life support, patient diagnosis, or industrial control.

About Our Pricing

AYVA sells all products in CANADIAN funds and the prices are subject to change without notice. Prices posted in the AYVA Store are in Canadian dollars. Although we strive for accuracy in images, details and pricing, errors may occur. AYVA Educational reserves the right to adjust images, details and pricing should an error be present.


Purchase Orders: AYVA accepts purchase orders from recognized educational institutions, public or private. Phone orders must include a purchase order number and an authorized name. Written orders must include a purchase order number, a phone number, and a valid authorized signature. Terms are net 30 days for approved accounts. Partial shipments are invoiced separately and are payable in 30 days. Late payments are subject to 1-1/2% per month service charge after 30 days.

AYVA Software Licenses

SPARKVUE and CAPSTONE software may be purchased as a Single License for use with one computer, or as a Site License for use on all computers on a K-12 campus or in a college/university department. Core upgrades for SPARKVUE and CAPSTONE are always free to licensed holders via web download from www.AYVA.com.