Visiting Brock and McMaster with Helen!

On Friday, I had a lovely time visiting school’s with Helen, one of our dedicated Carolina Sales Representatives. First we drove out to Brock University and navigated through a maze-like building with the help of a student there. We first went to the science stores where two ladies keep an impressive stock of science and lab supplies. The ladies there were excited to meet Helen in person, none of their other suppliers had ever visited them before! We discussed future orders and budget renewals and left them with a Carolina Catalogue and some business cards. We then visited some professors in the building. One expressed interest in Carolina’s DNA model as a visualisation tool in his lectures. After a few successful visits of talking to folks about Carolina and their lab needs, we hit the road again and headed for McMaster University stopping at the Agriculture and Agri-food Canada building on the way to drop off a catalogue.

At McMaster we visited the life sciences building to see a few professors and give them catalogues. There was one professor who Helen had been trying to see for months and her visits to McMaster had never overlapped with when he was around. Finally, the timing lined up and we were able to see him. We talked about what specimens he’ll need next year in the labs that he is planning to run and he was excited to receive a catalogue. We found a few more people in the building also. 

After a long day of visiting customers, we grabbed some delicious donuts. I learned that a lot of customers appreciate the personal delivery of a catalogue and many were happy to have a hard copy of the catalogue to look through and share with others. Helen was a great person to shadow, and I learned a lot from her!